Join
Enroll in Ordenelo Care Membership for $9.99 per month. The recurring price and billing schedule are shown before enrollment.
MEMBERSHIP SUPPORT
Manage Your Ordenelo Care Membership
Review your membership, manage your account, check upcoming billing, or cancel your Ordenelo Care Membership from one convenient place.
Simple, flexible membership support
$9.99/monthMonthly recurring billing
Automatic renewalRenews monthly until canceled
No commitmentNo minimum membership term
No cancellation feeCancel before the next renewal
How membership works
Straightforward monthly membership with clear benefits and account controls.
Enjoy Your Benefits
Active members receive eligible benefits, including 10% savings on qualifying products and accessories.
Manage or Cancel
Manage your membership through your Ordenelo customer account. Cancel before your next scheduled renewal to prevent future membership charges.
Benefits for active members
Practical savings, guidance and support designed around eligible Ordenelo products.
10% Member Savings
Save 10% on eligible products and accessories while your membership is active.
Priority Membership Support
Get dedicated assistance for membership, product, compatibility and support questions.
Product Guidance
Access useful information about product use, accessories and care where applicable.
Member Offers
Receive access to eligible member promotions when available.
Membership management
Your membership, your choices
Use the secure Shopify membership-management portal to review your membership and manage the account options available to you.
Manage My Membership- View membership details
- Manage your payment method
- Update applicable address information
- Review upcoming billing
- Pause, skip or resume when supported
- Cancel your membership
Flexible cancellation
Cancel when you need to
There is no minimum commitment or cancellation fee. Cancel before your next scheduled renewal to prevent future membership charges.
- No minimum commitment and no cancellation fee.
- Cancel before your next scheduled renewal to prevent future membership charges.
- Cancellation does not automatically reverse a membership fee already processed.
- Cancellation does not automatically cancel an existing product order.
- Processed membership fees are generally non-refundable except for billing errors or where required by law.
Billing & renewal
Know what to expect from recurring membership billing.
Membership price
$9.99 USD per month
Renewal
Automatically renews monthly until canceled
Payment
Recurring charges use the payment method associated with the membership
Failed payments
If payment cannot be completed, you may be asked to update your payment method and membership benefits may be interrupted.
Membership questions, answered
How much does Ordenelo Care Membership cost?
Ordenelo Care Membership costs $9.99 USD per month and is billed on a recurring monthly basis.
Is there a minimum commitment?
No. There is no minimum membership commitment.
Can I cancel at any time?
Yes. Cancel before your next scheduled renewal to prevent future membership charges.
Is there a cancellation fee?
No. Ordenelo Care Membership does not have a cancellation fee.
How do I manage my membership?
Use the Manage Membership button on this page to open the secure Shopify membership-management portal.
How do I cancel my membership?
Open the Shopify membership-management portal using a management button on this page and choose the available cancellation option.
Can I pause or skip?
Pause or skip options may be available in the membership portal when supported for your membership.
How do I update my payment method?
Open the membership-management portal and use the available payment-method controls.
How do I update my shipping address?
Use the membership portal to update applicable address information. Changing membership information may not change an address on an order already placed.
When will I be charged?
The membership renews monthly using the payment method associated with the membership. Review the portal for your upcoming billing information.
What happens if my payment fails?
You may be asked to update your payment method. Membership benefits may be interrupted until payment is completed.
What benefits do members receive?
Active members receive 10% off eligible products and accessories, priority membership support, product care and usage guidance, applicable maintenance communications and access to eligible member offers.
Does the 10% discount apply to everything?
No. The discount applies only to eligible products and accessories. It should not be assumed to apply to support products, $0 products, warranties, services or shipping protection unless specifically configured.
Are membership fees refundable?
Processed membership fees are generally non-refundable except for billing errors or where required by law.
What happens to an existing order if I cancel?
Canceling your membership does not automatically cancel or refund a product order that has already been placed or is processing.
Will I receive confirmation after cancellation?
After completing cancellation, review your membership status in the portal. If the status is unclear, contact Ordenelo support for help.
Can I reactivate my membership?
A resume or reactivation option may be available through the membership portal when supported.
Who do I contact for help?
Use the Contact Support button on this page to reach Ordenelo support.
Need help with your membership?
Contact Ordenelo support for help with membership, billing or account questions.
Manage your membership with confidence
Review your Ordenelo Care Membership, manage available account options or cancel future renewals whenever you need to.