You receive a confirmation email right after checkout. If it has not arrived within a few minutes, check your spam folder before contacting us.

Contact us as soon as possible. If your order has not shipped yet we can usually update or cancel it. Once it is with the carrier we cannot make changes.

All the methods shown at checkout, including major credit and debit cards and the express wallets on the payment page.

Yes. Payments run through Shopify's encrypted checkout and we never store your full card details.

Your order confirmation email works as your receipt. If you need a formal invoice, write to us with your order number.

Bundle pricing is shown on the product pages. For anything larger, write to us and we will tell you what we can do.

You choose a delivery frequency at checkout and we send your order automatically on that schedule. Your card is charged each time an order is created.

Yes. Manage it from your account or write to us and we will do it for you.

Yes, at any time, with no cancellation fee. Cancel before the next order is created to avoid being charged for it.

Yes. Write to us with your order number and tell us what you want going forward.

Orders are prepared and packed within 1-3 business days. Weekend and holiday orders are handled the next business day.

Usually 3-5 business days after your order ships. These are estimates, not guarantees.

Available destinations are confirmed at checkout once you enter your address.

Rates are calculated at checkout based on your address and the option you choose. You see the exact cost before paying.

Yes. A tracking link is emailed to you as soon as your order ships.

You have 30 days from delivery to request a return on eligible items. Contact us with your order number and we will send you instructions.

Unopened items in their original packaging can be returned. If something arrived damaged or is not what you ordered, contact us and we will sort it out regardless.

Return shipping is the customer's responsibility unless the item arrived damaged or incorrect. In those cases we cover it.

After we receive and inspect the return. Refunds go back to your original payment method and your bank may take a few extra business days to post it.

Write to us within a few days of delivery with your order number and photos of the item and packaging. We will arrange a replacement or refund.

Full details, ingredients where they apply, and usage information are listed on every product page.

Storage instructions are on the packaging of each product. Follow those for best results.

Yes. Tell us what you are looking for and our team will point you to the right option.

Use the contact form or write to us by email. Include your order number so we can look it up straight away.